Delivery Information
At Kowhai Gifts, we work hard to ensure your gift box arrives quickly and safely.
We deliver to New Zealand residential and business addresses only (no PO Box addresses please).
Delivery Costs
| Orders valued over $120 | FREE SHIPPING |
| Auckland | $9.99 |
| North Island | $12.99 |
| South Island | $19.99 |
| Rural Shipping | Rural addresses will incur an extra $6.00 on the above rates |
| URGENT deliverys | Please contact us on hello@kowhaigifts.co.nz to discuss options |
Standard delivery times
(Please note that the below times are calculated after dispatch. Dispatch is either done on the day of purchase or the following working day )
| Auckland | 1-2 working days |
| North Island | 1-2 working days |
| South Island | 3-4 working days |
| Rural Adresses | Please add an extra 2-3 days to each shipping region |
Important Delivery Information
When sending a gift to an apartment address, please supply any access codes or additional instructions the couriers may require to be able to access the property/building.
Do you provide urgent , same day or weekend delivery?
If you require an urgent delivery or you would like your gift box to arrive on the weekend, please email us at: hello@kowhaigifts.co.nz and we can discuss available options with you and will do our best to help.
High Volume shipping rates:
High volume shipping rates of more than 3 boxes please contact us for delivery information and prices.
Damaged, late or missing parcels:
Due to the level of love and pride we have in our boxes we always take to ensure every gift box leaves our premises in perfect condition. From time to time however, couriers may cause damage in transit.
If your gift arrives damaged please report it within 24 hours. All original packaging must be kept. Please provide photos when emailing us on hello@kowhaigifts.co.nz. We will then make a claim on your behalf with the courier. If the claim is successful we will then organise a replacement.
Please Note
While we aim to meet all delivery timeframes, occasional delays may occur due to courier demand, weather conditions, rural delivery locations, or circumstances beyond our control.
If you have any questions about your order or delivery, please get in touch and we'll be happy to help.
